We collaborate with Australia Post and/or TOLL for domestic and international deliveries
All return shipping costs associated with the return of goods for a refund are the sole responsibility of the consumer
Any original shipping costs are not refundable.
No Signature Required for Delivery
The transportation cost and a surcharge will be charged to the consumer for the processing of each undeliverable shipment.
Delivery time frame
Due to the increased volume and the impact of COVID-19, our carriers are experiencing a longer than usual delivery time. Please allow a few days’ delays on the order. We continue to make regular, critical updates to our logistics, transportation, supply chain, and other processes, while adhering to extensive health and safety measures to protect our associates as they pick, pack, and ship products, to meet our demand and improve delivery speeds
While we make every attempt to process orders on the day they are placed, only orders placed prior to 12:00 PM will be eligible to ship out the same day, providing the order information is verifiable and payment is approved
Orders are dispatched Monday through Friday Only
Australia Post will deliver your order within 5-10 working days from your order being dispatched to them for most parts of Australia. Estimated delivery times can be found on the Australia Post website.
